🚚 Delivery & Return Policy
Welcome to S TEE SOLUTIONS LLC! We aim to ensure your shopping experience is seamless, reliable, and transparent. Please read our Delivery and Return Policy carefully before placing an order.
📦 Delivery Policy
1. Order Processing Time:
All orders are processed within 1-3 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with tracking information.
2. Shipping Time:
Estimated delivery within the United States is 5–10 business days depending on your location and shipping method selected at checkout.
3. Shipping Charges:
Shipping charges are calculated at checkout based on the weight and destination of your order. Free shipping may be available on qualifying orders (see current promotions).
4. Tracking Information:
All orders include real-time tracking. Once shipped, a tracking number will be sent to your email.
5. Delivery Coverage:
We currently ship within the United States only. International shipping is not available at this time.
6. Delays:
While we strive for timely delivery, there may be rare delays due to weather, holidays, or carrier issues. We appreciate your patience.
🔁 Return & Refund Policy
Your satisfaction is important to us! If you are not fully satisfied with your purchase, we offer a 7-day return window under the following terms:
1. Eligibility for Return:
Returns must be initiated within 7 days of receiving the product.
The item must be unused, in original packaging, and in the same condition as received.
Items that are damaged due to misuse or wear and tear are not eligible.
2. Non-Returnable Items:
Used electronics
Opened software, headphones (for hygiene reasons)
Clearance or final sale items
3. How to Initiate a Return:
To start a return, please contact our customer support via email at:
📧 info@steesolutions.store
Include your order number, reason for return, and clear photos (if applicable).
4. Return Shipping:
Customers are responsible for return shipping costs unless the item received was incorrect or defective.
5. Refund Process:
Once we receive and inspect your returned item, we will notify you of approval or rejection of your refund. If approved, your refund will be processed within 5–7 business days to your original payment method.
📌 Important Notes:
We recommend using a trackable shipping service when returning an item.
We reserve the right to refuse returns that do not meet our policy.
Refunds are only issued to the original payment method.
📞 Contact Us
For any delivery or return-related queries, please contact:
Business Name: S TEE SOLUTIONS LLC
Address: 7901 4TH ST N STE 20133 ST PETERSBURG FL 33702-4305
Phone: +18482369638
Email: info@steesolutions.store
Website: https://steesolutions.store
Thank you for shopping with S TEE SOLUTIONS LLC.
We appreciate your trust in us!
✅ This policy is in compliance with Google Merchant Center requirements for transparency and customer support.